The longer version.

I grew up in Ireland, studied networking at TU Dublin, and somehow ended up in Boston looking after a fleet of Macs. I still can't fully explain the middle part.

What I actually do

I'm an endpoint engineer. In practice that means I'm the person who makes sure a laptop works on day one and keeps working on day four hundred — enrollment, configuration, security, and the automation that holds it all together. Mostly Apple, mostly at a scale where doing anything by hand is a bad idea.

These days that's around 9,000 Macs. It's less a number I'm proud of and more the size of the room I live in — big enough that every small mistake has nine thousand chances to find me, which is a good reason to automate carefully.

The part I actually enjoy is the detective work. Something breaks in a way that makes no sense, and there's a real answer buried in a log file, a config profile, or a process nobody's looked at in three years. Finding it is the good bit. Writing it down so the next person doesn't have to find it again is the responsible bit.

Off the clock

I build small things — games, tools, whatever idea won't leave me alone. Most of them start as "I wonder if…" and end up in the sandbox. A few of them are even finished.

Otherwise: guitar and piano, travelling as often as I can talk myself into it, and an unshakeable need to greet every dog I pass. I like technology that's practical, a bit clever, and actually helps the person using it — and I'm suspicious of anything that only sounds impressive.

Based in

Boston, MA

From

Ireland

Instruments

Guitar, piano — one better than the other

Favourite way to learn

Build it, break it, understand it

Natural habitat

Terminal open, twelve tabs, one unexplained macOS problem

Saying hello

If you want to talk about endpoint engineering, Apple platforms, a weird bug, or something you're building — hello@jamiecras.com. If you need the formal version of all this, there's a résumé.